The SmartH2O project aims at providing water utilities, municipalities and citizens with an ICT enabled platform to design, develop and implement better water demand management policies, which are based on a shared understanding and motivation by the water users, thus leading to a reduction in water consumption, while not compromising the quality of life. SmartH2O builds a bi-directional stream between citizens and the water utility: in one direction, user behavioural data is collected through smart meters and an online social participation application (social game); in the other, awareness campaigns are delivered through the same application to stimulate socially-aware changes in user behaviour. This involves building user behavior models and introducing an agent-based simulation models allowing better planing of water management for water utilities and policy-making for the municipalities. Social computing techniques, visualization and a human-centered methodology provide important techniques for solving complex tasks in the data collection, analysis, modelling and facilitation of social awareness.
Micheel I., Novak, J., et al. (2014): Visualizing & Gamifying Water & Energy Consumption for Behavior Change.
Rizzoli et al. (2014): The SmartH2O project and the role of social computing in promoting efﬁcient residential water use: a ﬁrst analysis.